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Subject: user had redirected her site...
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x3qt0rUser is Offline
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07/02/2009 7:19 AM  

I am administering a site which offers webhosting to certain users. One of our users has redirected her site to an external domain. Now she is unable to get back into her DNN site within our site. How do I resolve this?

Mitchel SellersUser is Offline
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07/02/2009 10:14 AM  
It all depends on what they did.

Did they change DNS? Did they add a JS Redirect in DNN?
-Mitchel Sellers
Microsoft C# MVP, MCITP
Director of Development
IowaComputerGurus Inc.

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For shared hosting I recommend PowerDNN

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x3qt0rUser is Offline
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07/02/2009 1:59 PM  

She doesn't know what she did herself. She has a sub portal within our site.
She rang me to say that she can't get back to her site because when she types in the address I set up for her
it automatically goes to the site she set it up to redirect to.

x3qt0rUser is Offline
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07/02/2009 2:24 PM  
The only thing I can think of that she may have done is change the site map URL within her site through Admin, Site Settings
Mitchel SellersUser is Offline
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07/03/2009 3:14 AM  
Site Map URL doesn't matter. You could try logging in a host to your main portal. Switch to Design Mode, then go to her portal.

My guess is she has a JS redirect.

Anything else, I would have to poke around in the db to try and find it.
-Mitchel Sellers
Microsoft C# MVP, MCITP
Director of Development
IowaComputerGurus Inc.

View Mitchel Sellers's profile on LinkedIn

For shared hosting I recommend PowerDNN

This site is hosted on a Dedicated Server from PowerDNN.com

To get Guaranteed DNN Support check out our affordable DNN Technical Support Programs
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Forums >General Discussion >General > user had redirected her site...



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