Jeff Hughes
New Poster
Posts:7
 | | 05/03/2008 10:03 PM |
| Initial installtion was 4.6.2. Upgraded from 4.6.2 to 4.8.2. First I replicated the production site on a development box, preformaed an upgrade and everything went perfectly. Then I went through the procedure again on the production install. The upgrade went fine except one major issue. DNN can not see any of the files in the /Portals/0 folder. Logged in as either Admin or Host, none of the images display. In the Admin Setting > Appearance > Logo, it states I do not have permission to view the files. In the File Manager I can not see any files/folders under the root.. Any light you can shed on thsi issue would be great! Thanks for the tutorials. -Jeff | | | |
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Mitchel Sellers
Site Admin/Owner
Guru
Posts:5595
| | 05/04/2008 1:00 PM |
| Jeff,
Have you tried to do a Sync from File Manager, be sure to have the recursive option checked as well. | |
-Mitchel Sellers
MCITP, MCPD, MCTS
Director of Development
IowaComputerGurus Inc.
3Essentials is my recommended Shared Hosting Provider
This site is hosted on a VPS from HostMySIte.com
Mosso is my recommended cloud computing provider. Use reference code REF-ICG to get $100 off your second month!
To get Guaranteed DNN Support check out our affordable DNN Technical Support Programs | |
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Jeff Hughes
New Poster
Posts:7
| | 05/05/2008 4:03 PM |
| Ended up restoring the site back to 4.6.2. Today I have attempted to perform the upgrade again. This time it went further, however now, whenever you click a link in the documents or announcement module, rather than bring up the file, it throws and exception error. I did a Sync with recursive and have restarted the application from the host settings. If I edit the instance of the announcement, I can select the correct file and save and it works as it should, however doing this for the entire site is simply not feasible. Any suggestions would be awesome.
-Jeff | | | |
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Mitchel Sellers
Site Admin/Owner
Guru
Posts:5595
| | 05/06/2008 8:41 AM |
| Jeff,
it sounds like file associations were lost in the Files/Folders tables.
Sadly, if the file id's stored in the individual modules are no longer correct there isn't an easy way to fix it, at least as far as I know. | |
-Mitchel Sellers
MCITP, MCPD, MCTS
Director of Development
IowaComputerGurus Inc.
3Essentials is my recommended Shared Hosting Provider
This site is hosted on a VPS from HostMySIte.com
Mosso is my recommended cloud computing provider. Use reference code REF-ICG to get $100 off your second month!
To get Guaranteed DNN Support check out our affordable DNN Technical Support Programs | |
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Jeff Hughes
New Poster
Posts:7
| | 05/06/2008 12:16 PM |
| Thanks again for the great tutorials and response to my trials. Rolled the site back to 4.6.2 again. Duplicated it up to a dev server and performed the upgrade there with success. Strange, I have 2 attempts and 2 failures on the production server and 2 out of 2 sucesses on the dev server. Replicated the site from the dev server to to production and all is fine.
Have a great day. | | | |
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Mitchel Sellers
Site Admin/Owner
Guru
Posts:5595
| | 05/07/2008 10:12 AM |
| Jeff,
When doing the upgrade on the production server did you get any "Thread Aborting" or "System Out Of Memory" exceptions?
Is there any difference between the systems? | |
-Mitchel Sellers
MCITP, MCPD, MCTS
Director of Development
IowaComputerGurus Inc.
3Essentials is my recommended Shared Hosting Provider
This site is hosted on a VPS from HostMySIte.com
Mosso is my recommended cloud computing provider. Use reference code REF-ICG to get $100 off your second month!
To get Guaranteed DNN Support check out our affordable DNN Technical Support Programs | |
|
Jeff Hughes
New Poster
Posts:7
| | 05/07/2008 1:17 PM |
| Unfortunately I do not see any output when using /Install/Install.aspx. About 3 months ago I was doing a lot of skin development and installing often and I stopped seeing any output from installation.
Utilizing 4 servers total. 1 web/production; 1 DB/production, 1web/dev; 1db/dev. 3 are the same in hardware, Xeon 3.4, 3GB RAM. The db/dev server is a PIII with 2GB RAM. All run Server 2003, SP2. The web servers are setup identically as far as IIS and .net are concerned.
Thanks for the help.
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Mitchel Sellers
Site Admin/Owner
Guru
Posts:5595
| | 05/09/2008 8:52 AM |
| | That is really odd, I have heard of people with this issue, but have yet to find an answer. | |
-Mitchel Sellers
MCITP, MCPD, MCTS
Director of Development
IowaComputerGurus Inc.
3Essentials is my recommended Shared Hosting Provider
This site is hosted on a VPS from HostMySIte.com
Mosso is my recommended cloud computing provider. Use reference code REF-ICG to get $100 off your second month!
To get Guaranteed DNN Support check out our affordable DNN Technical Support Programs | |
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