Ed Frazier
 Regular User Posts:50
 | | 12/10/2007 10:29 PM |
| After installing DNN 4.7 to my remote host and getting it up and running with only a few problems (thanks to your tutorial and assistance), I decided to install another instance to a second sub domain. I followed your tutorial as with the first install and after upolading all files and requesting permissions be set, I get a Configuration Error: Parser Error message: The code subdirectory'/App Code/HTML/" does not exist. The error comes from web.config line 110
It looks like a permission problem, but my host claims they are set the same as in the prior installation. Is there something I'm overlooking here? Thanks,
Ed | | | |
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Mitchel Sellers Site Admin/Owner
 Guru Posts:5595
 | | 12/11/2007 9:08 AM |
| It sounds like you have a codeSubDirectories section set in your web.config file. One will get set as the HTML module is installed, but it isn't there before hand.
Be sure that you used the "release.config" file from the install package to configure your web.config. | | -Mitchel Sellers MCITP, MCPD, MCTS Director of Development IowaComputerGurus Inc.

3Essentials is my recommended Shared Hosting Provider
This site is hosted on a VPS from HostMySIte.com
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Ed Frazier
 Regular User Posts:50
 | | 12/11/2007 11:16 AM |
| Thanks Mitchel, I'm not sure how it got messed up, but going back to the release.config copy fixed it. When I tried to login as Admin or Host, it's telling me the password is no good. I've checked to make sure I'm using lower case and it still won't work. Right now I'm waiting for it to let me try again (said to wait 10 minutes), but since this is a clean install, shouldn't the default passwords work? Ed | | | |
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Mitchel Sellers Site Admin/Owner
 Guru Posts:5595
 | | 12/11/2007 1:32 PM |
| It happens at times!
Now regarding the password issue, my guess is that your MachineKey and Validation keys were somehow set on the site upgrade.
What you can do now, is to create a new account, then manually copy over the password to your host and admin accounts. I have instructions on how to do that via SQL on my blog. Otherwise, if you know what the new DNN created MachineKeys were you can simply update the web.config with them, or the last option would be to just have the database cleared and re-install DNN real quick. | | -Mitchel Sellers MCITP, MCPD, MCTS Director of Development IowaComputerGurus Inc.

3Essentials is my recommended Shared Hosting Provider
This site is hosted on a VPS from HostMySIte.com
Mosso is my recommended cloud computing provider. Use reference code REF-ICG to get $100 off your second month!
To get Guaranteed DNN Support check out our affordable DNN Technical Support Programs | |
|
Ed Frazier
 Regular User Posts:50
 | | 12/11/2007 3:21 PM |
| Since this was a brand new installation, I decided to just delete everything and start over. I copied the web.config from one install to another and just changed the connection string. I"m sure that's what caused both problems reported here. Thanks for your help. All is well now. Ed | | | |
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Ed Frazier
 Regular User Posts:50
 | | 12/11/2007 4:59 PM |
| OK, I thought all was well. I can not get into the site with just the domain name. I have to enter
domainname/default.aspx?tabid=36 and I get right in. Once in, I'm able to log into Admin and Host and everything looks good. What is tabid=36 and why does that work? Any idea what is preventing access via the domain name only? I did check the PortalAlias table and it seems to have the correct value. I also did a Restart Application from one of the Settings pages. Ed | | | |
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Mitchel Sellers Site Admin/Owner
 Guru Posts:5595
 | | 12/11/2007 7:09 PM |
| Ed,
Have a look at the portal alias for your site. Be sure that you don't have a / after the domain or a /install. I have noticed that causing problems for other people. | | -Mitchel Sellers MCITP, MCPD, MCTS Director of Development IowaComputerGurus Inc.

3Essentials is my recommended Shared Hosting Provider
This site is hosted on a VPS from HostMySIte.com
Mosso is my recommended cloud computing provider. Use reference code REF-ICG to get $100 off your second month!
To get Guaranteed DNN Support check out our affordable DNN Technical Support Programs | |
|
Ed Frazier
 Regular User Posts:50
 | | 12/12/2007 6:37 AM |
| Thanks again Mitchel, It was the trailing "/" that was apparently causing the problem. I had removed "install" earlier, but left the "/". DNN is running now with much faster page loads than my first installation. I'm not sure what's different, but I'm not complaining! Your help in getting this going is much appreciated. Ed | | | |
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Mitchel Sellers Site Admin/Owner
 Guru Posts:5595
 | | 12/12/2007 8:51 AM |
| Ed,
Glad that you are up and going. Also, be sure to set your performance settings in the Host->Host Settings section to get the best performance | | -Mitchel Sellers MCITP, MCPD, MCTS Director of Development IowaComputerGurus Inc.

3Essentials is my recommended Shared Hosting Provider
This site is hosted on a VPS from HostMySIte.com
Mosso is my recommended cloud computing provider. Use reference code REF-ICG to get $100 off your second month!
To get Guaranteed DNN Support check out our affordable DNN Technical Support Programs | |
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