Hello,

Would someone kindly help me to interpret this message and complete the deletion of a portal on a multiple-portal installation? I created a parent portal on an existing DNN installation (I'm using DNN 4.8.4 installed on the root of a GoDaddy hosted account), but decided to remove this portal and have it hosted on a dedicated sever, so I needed to delete this.

It couldn't be as simple as using the supplied "Delete Portal" button ')" help...kind regards.

Here's the message:

Error: Portals is currently unavailable.
DotNetNuke.Services.Exceptions.ModuleLoadException: Access to the path 'd:\hosting\dmitchb\_db_backups' is denied. ---> System.UnauthorizedAccessException: Access to the path 'd:\hosting\dmitchb\_db_backups' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.Directory.InternalGetFileDirectoryNames(String path, String userPathOriginal, String searchPattern, Boolean includeFiles, Boolean includeDirs, SearchOption searchOption) at System.IO.Directory.GetDirectories(String path, String searchPattern, SearchOption searchOption) at System.IO.Directory.GetDirectories(String path) at DotNetNuke.Common.Globals.DeleteFilesRecursive(String strRoot, String filter) at DotNetNuke.Common.Globals.DeleteFilesRecursive(String strRoot, String filter) at DotNetNuke.Entities.Portals.PortalController.DeletePortal(PortalInfo portal, String serverPath) at DotNetNuke.Modules.Admin.Portals.Portals.grdPortals_DeleteCommand(Object source, DataGridCommandEventArgs e) --- End of inner exception stack trace ---

Thank you for your reply....

I called GoDaddy to inquire about the permissions and after two seperate phone calls that included several converations with advanced hosting service techs all I got for a reply was "We can only help you with your installation. You'll need to do futher research to discover a solution on your own"....wow...and I have been doing business with them for several years. I suppose I'll take this as a sign I need to take my business elsewhere.